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Whitaker Center
Serving our Community through
Education + Entertainment + Art

Careers

Thank you for your interest in being a part of the Whitaker Center team!

Located on Market Street in downtown Harrisburg, Whitaker Center is Central PA’s premier destination for entertainment and education. From hands-on science in our Harsco Science Center, to a premium large format movie experience in Select Medical Digital Cinema, to live performances inside Sunoco Performance Theater there’s always something exciting going on at Whitaker Center! Join our team and help us further our mission of serving our community through education, entertainment, and art.

If you have a passion for delivering excellent guest service and love the idea of working to fulfill a mission with a dedicated group of individuals, then we encourage you to apply. Whitaker Center is an Equal Opportunity Employer.

Our employees enjoy these perks:

  • A complimentary Family membership to Whitaker Center
  • 15% discount at the Wonders Store, digital cinema concessions and Whitaker Center sponsored events
  • Banking partnership with Pennsylvania State Employees Credit Union and Members First Credit Union
  • Downtown parking options

 Full-time employees are eligible to participate in the following benefits:

  • Generous Vacation and Personal Time Off
  • PPO Health Care Plan, Dental, Vision and Prescription
  • Flexible Spending Account
  • Life Insurance
  • Long Term Disability
  • Pension Plan
  • Vanguard 403(b)(7) Plan
  • Employee Assistance Program
  • Opportunity to purchase supplemental policies through AFLAC

 
Open positions 

POSITION:  Special Event Sales Coordinator

REPORTING RELATIONSHIP:  This is an hourly, full-time position, reporting to the Director of Events and Ticketing at Whitaker Center for Science and the Arts.

GENERAL RESPONSIBILITY:  The Special Events Sales Coordinator develops, delivers, and executes revenue generating events and other group sales programming within Whitaker Center. Lead a cross-departmental committee of employees to brainstorm, research, plan, and execute revenue-generating events primarily in the science center and digital cinema venues inside Whitaker Center. Tracks event expenses to ensure that all financial details are properly recorded and the event is profitable and on-budget. Assists guests in having a fun and safe experience.

SPECIFIC RESPONSIBILITIES:

  1. Maximize revenue and actively promote Whitaker Center as a premier special event and group destination.
  2. Actively solicit new lines of group business for Harsco Science Center and Select Medical Digital Cinema.
  3. Manage event expenses and ensure that all financial details are properly recorded and event is profitable and on-budget.
  4. Secure outside vendors for events, when needed.
  5. Monitor and prepare sales reports to adjust strategies accordingly.
  6. Research and coordinate with special interest groups to organize events catered to their interests.
  7. Prepare logistical checklist to be shared internally with staff to ensure needs are met.
  8. Work with Whitaker Center Marketing Department to promote special events with appropriate audiences.
  9. Meet with the Director, Events and Ticketing to review progress, determine priorities and work cooperatively with all staff to achieve revenue goals.
  10. Respond to customer queries in an informative and courteous manner.
  11. Attend departmental and staff meetings as directed, staying informed of new programs, events, activities and ongoing changes in department and overall organization.
  12. Perform weekend and evening Manager on Duty as needed and assigned by supervisor.
  13. Perform other duties and responsibilities as directed by the Director, Events and Ticketing.

This position description is relative to major requirements and is not intended to be all-inclusive.

QUALIFICATIONS:

  1. High School diploma required, four-year college degree preferred.
  2. Minimum three (3) years’ experience in event planning/group sales.
  3. Possess strong budgeting/financial management skills.
  4. Exhibit strong communications, interpersonal and organizational skills.
  5. Ability to multi-task and attention to detail a must.
  6. Ability to interface with diverse groups, think quickly, calmly and act decisively.
  7. Ability to identify, analyze, and solve problems, set priorities and handle diverse responsibilities.
  8. Possess strong computer skills, preferable experience in Microsoft Word, Excel, or related software, and internet use and research tools.
  9. Flexibility, pro-actively, team-oriented and experience are essential.
  10. Exhibit strong writing, analytical, presentation and organizational skills. Ability to write, edit and proofread correspondence and presentation materials for accuracy and style.
  11. Ability to work a flexible schedule, including days, evenings, weekends and holidays.
  12. Ability to successfully complete a Pennsylvania State Police Clearance, a Pennsylvania Child Abuse History Clearance obtained through the Pennsylvania Department of Human Services and a Federal Bureau of Investigation Criminal History Record Information obtained by submitting a full set of fingerprints to the Pennsylvania State Police or its authorized agent for submission to the Federal Bureau of Investigation.

EQUIPMENT SKILLS:

  1. Computer literate; demonstrated understanding of Microsoft Office applications and Choice CRM and Choice software.
  2. Working knowledge of telephone, computer, printer, fax machine, copier and calculator

DIRECT REPORTS:

  1. None at this time

Submit resume, cover letter, 3 supervisory references and salary history by November 29, 2017 to: Human Resources Department, Whitaker Center for Science and the Arts, 222 Market Street, Harrisburg, PA 17101 or by email at hr@whitakercenter.org.


POSITION:  Educator

REPORTING RELATIONSHIPThis is an hourly, part-time position, reporting to the Director of Education at Whitaker Center for Science and the Arts.

GENERAL RESPONSIBILITY:  The Educator develops, delivers and evaluates educational programming including Discovery Labs, Surgery Live!, Discovery Camps, other workshops offered by the Education Department and programming within designated areas of Harsco Science Center including KidsPlace. Tracks inventory of program supplies and ensure that multimedia and science equipment is properly maintained. Interacts directly with Harsco Science Center guests to facilitate their learning and enjoyment. Assists guests in having a safe, fun and educational experience. Presents educational demonstrations and programs and provides information to guests. Assists in hosting groups during their visits. In the absence of the Director of Education and the Education Services Coordinator, the Educator provides functional oversight to part-time Interactors and guidance to volunteers and interns during scheduled shifts.

SPECIFIC RESPONSIBLITIES:

  1. Serve as an instructor in Discovery Labs and Surgery Live! sessions during the school field visit experience including preparation for the days’ labs and clean-up of the room at the conclusion of the day. Facilitate educational programming in designated areas within Harsco Science Center including KidsPlace when not conducting Discovery Lab workshops or another project.
  2. Facilitate a variety of educational workshops offered by the Education Department including Discovery Camps and teacher professional development offerings.
  3. Initiate the revision of curriculum, including development and revision of lesson plans, multimedia presentations and student data sheets, for Discovery Labs, Surgery Live!, Discovery Camps and other workshops offered by the Education Department, as assigned by the Director of Education.
  4. Maintain inventory record and alert Director of Education when supplies need to be ordered.
  5. Assist with the field testing of new educational curricular materials.
  6. Provide functional oversight to Education programs staff and volunteers in the absence of the Director of Education and Education Services Coordinator. Serves as “point person” for customer service issues and refers escalated situations to appropriate member of the management team.
  7. Pro-actively engage guests and explain exhibit- and program-related science concepts in a fun, age-appropriate manner.
  8. Build and maintain an appropriate knowledge of exhibit- and program-related science concepts by participating in training opportunities and independent study.
  9. Answer routine questions from guests and maintain necessary familiarity with exhibits, programs and amenities of Harsco Science Center and Whitaker Center.
  10. Assist in host group visits, including greeting, check-in, orientation, escorting groups from one location to another within Whitaker Center, lunches and departures as assigned.
  11. Maintain familiarity with emergency procedures and assist in implementing them when necessary.
  12. Participate in team activities to continuously improve the quality of our guests’ experience, including attending departmental and all-staff meetings and keeping informed about exhibits, programs and amenities of Harsco Science Center and Whitaker Center.
  13. Work with minimal supervision, assess situations and make necessary decisions on the job in order to maintain and improve the quality of the guest experience, and inform the Director of Education of actions taken.
  14. Attend departmental and all-staff meetings as directed, staying informed of ongoing changes in department and overall organization.
  15. Perform other duties and responsibilities as assigned by Director of Education.

This position description is relative to major requirements and is not intended to be all-inclusive.

QUALIFICATIONS:

  1. Bachelor’s degree in elementary or science education required. Coursework in science education strongly recommended.
  2. PA Teaching Certification and working knowledge of PA Academic Standards required.
  3. Excellent interpersonal and guest service skills are required. Must enjoy working with families and groups of children.
  4. Must be poised, self-motivated and a positive influence on team dynamics. Ability to make appropriate decisions quickly is essential.
  5. Ability to work a flexible schedule as needed, including weekends, evenings, holidays, and special events.
  6. A sense of humor and fun are necessary.
  7. Must be able to work independently to a high standard of reliability and quality.
  8. Must be able to be a positive, professional representative of Whitaker Center to the community.
  9. Must have good oral communications skills, including the ability to speak clearly and project your voice on a daily basis.
  10. Must be able to teach a variety of age groups with enthusiasm, energy, and much creativity.
  11. Must communicate professionally with educators and positively with children.
  12. Ability to stand for long periods, climb stairs frequently and lift up to 30 lbs.
  13. Must be able to understand and obey safety rules and regulations related to equipment and chemicals.
  14. Must have a willingness to utilize newest educational technologies available in all educational programs.
  15. Must be able to provide courteous and effective service to general public, co-workers and volunteers. Positive and friendly attitude at all times.
  16. Prior supervisory experience preferred.
  17. Exhibit strong writing, analytical, presentation and organizational skills. Ability to write, edit, and proofread correspondence and presentation materials for accuracy and style.
  18. Ability to work as part of a high performance team and be a strong team player.
  19. Ability to successfully complete a Pennsylvania State Police Clearance, a Pennsylvania Child Abuse History Clearance obtained through the Pennsylvania Department of Human Services and a Federal Bureau of Investigation Criminal History Record Information obtained by submitting a full set of fingerprints to the Pennsylvania State Police or its authorized agent for submission to the Federal Bureau of Investigation.

EQUIPMENT SKILLS:

  1. Computer literate; demonstrated understanding of Microsoft and Internet research procedures and database application.
  2. Working knowledge of telephone, computer, printer, fax machine, copier and calculator.

DIRECT REPORTS:

  1.  None at this time.

Submit your resume with references by 4 p.m. on November 24, 2017 to hr@whitakercenter.org or mail to Human Resources department, Whitaker Center for Science and the Arts, 222 Market Street, 2nd Floor Box Office, Harrisburg, PA  17101.


We’re always looking for volunteers to serve as ushers and interactors at Whitaker Center. We offer great perks and flexible shifts!

Looking for an internship? We have several internship positions available in over a dozen departments.

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