ADA Accommodations

Deaf - ASL Interpretation | Blind and Visually Impaired | Mobility Challenges | Digital Cinema Closed Captioning

 

Deaf and Hard of Hearing Assistive Listening Devices:

Assistive Listening Devices amplify and clarify the sound onstage. The inconspicuous receiver device may be used in almost any seat at any performance. Headsets with induction neck loops are available for patrons who use hearing aids and cochlear implants that have “T” switch feature (also known as “T-coil” or “telephone switch” or “telephone coil”). There is no charge for receivers. They are distributed on a first-come, first-served basis in the Sunoco Performance Theater and in the Select Medical Digital Cinema. Please ask any usher for assistance.

 

ASL Interpretation:

Certified interpreters for select performances provide American Sign Language interpretation. To access special reserved seating mention ASL in your reservation request by sending an email to info@whitakercenter.org. In your email, include your name, address, phone number, email address, number of tickets requested, and performance date and time. If you need to cancel your reservation, contact info@whitakercenter.org so that we may extend an offer to wait listed patrons.

 


 

Blind and Visually Impaired

For more information please contact the Box Office at 717-214-2787 or info@whitakercenter.org.

 


 

For Patrons who have Mobility Challenges

Accessible Parking:

There accessible parking spaces located in the Walnut Street Garage. Please click here for parking locations and rates.

 

Accessible Seating:

Accessible seating is available throughout the Sunoco Performance Theater and Select Medical Digital Cinema. Patrons may either remain in their wheelchairs or transfer to house seats. Patrons who would like to remain in their wheelchairs during the performance or film should request wheelchair-accessible locations when buying their tickets. The Box Office will make every attempt to seat one companion in an adjacent seat and any additional guests as close as possible. Click here to view the Sunoco Performance Theater seating chart.

 

Accessible Restrooms:

Accessible restrooms are available all levels of Whitaker Center.

 

Elevators:

An elevator in the AMP Grand Lobby will give access to all levels of the Sunoco Performance Theater. There is an elevator located in the Select Medical Digital Cinema and Harsco Science Center.

 

Service Animals:

Service animals, such as guide dogs, are permitted to assist guests.

 

Wheelchairs:

Wheelchairs are available at the Information Desk to use during your visit.

 


 

Digital Cinema Closed Captioning

Whitaker Center for Science and the Arts strives to provide the ultimate film experience at all times and we want to make going to our giant screen movies comfortable, enjoyable and accessible to all our guests. We now offer CaptiView in the Select Medical Digital Cinema, which is a closed caption viewing system for hearing impaired moviegoers.

 

Accessibility Devices:

  • Available for show times and films that are encoded with captions Closed Captioned.
  • Available upon request at the concession stand at no charge.
  • For large parties, please call our Box Office at 717-214-2787 in advance to secure an appropriate number of devices.

 

CaptiView Closed Captioning Unit:

  • Use at any seat in the theater.
  • Easy to read high contrast digital display with privacy visor.
  • Flexible mount easily fits into each seat’s cup holder.
  • Look for closed caption symbol Closed Captioned for movies compatible with this unit.

 

To Request a CaptiView Unit:

  • Please request a CaptiView unit from our box office associates or from our concession stand ushers.
  • You will be given a unit in exchange for your name and telephone number and any identification that shows your name.
  • Once the film is over, simply bring the unit back to the concession stand.

 

Which films feature CaptiView?

  • When viewing our films and show times on our website, you will see Closed Captioned to indicate the films availability in closed caption.

 


 

Contact Information:

For information, or if you have questions, need assistance or an accommodation not mentioned, contact the Box Office at 717-214-2787, or info@whitakercenter.org.